Refund policy

Returns & Refunds

Most Encore Nation pieces are made to order, so we’re unable to accept returns or exchanges for change of mind, incorrect size selection, or preference. Please review the size information on each product page before ordering.

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at hello@weareencorenation.com within 14 days of delivery. Include your order number and photos of the issue so we can make it right.

If your order qualifies for a replacement or refund, we’ll provide instructions for next steps. Please do not send items back without contacting us first.

Cancellations

Because orders may enter production shortly after they are placed, we cannot guarantee cancellations or changes once an order has been submitted. If you notice an issue with your order, contact us as soon as possible and we’ll do our best to help.

Consumer Rights

Nothing in this policy limits any rights you may have under applicable consumer protection laws.